Quick Answer: In Plano ISD, special education is managed by Executive Director Kristy Carr at the Shiloh Center. The district strictly enforces Board Policy EHBA(LEGAL) for evaluation timelines and utilizes a centralized intake system via the "Lift Off to Learning" Help Line (469-752-4299).

Plano ISD Special Education Resources & Support

Serving over 6,400 students with specialized instruction across Plano, Richardson, and North Dallas campuses.

6,437 Students Receiving Services
12.2% Special Education Enrollment

Plano ISD Special Education Leadership

Executive Director:
Kristy Carr
Special Education Administration

Administration Building:
Shiloh Center
3540 E. 14th St.
Plano, TX 75074

Department Phone:
(469) 752-8100

Local Policy Anchor: Navigating Plano ISD Services

Navigating special education in Plano ISD requires understanding the district's strict adherence to Board Policy EHBA(LEGAL) regarding Child Find mandates. While initial inquiries begin through the "Lift Off to Learning" Help Line (469-752-4299), the legal timeline for a Full Individual and Initial Evaluation (FIIE) — 45 school days — officially triggers only upon written request to the campus principal at your home school, such as Plano West Senior High or Rice Middle School.

PISD is unique in its use of dedicated separate campuses for specific developmental stages. For families with children ages 3-5, Beaty Early Childhood School (and its counterparts, Pearson and Isaacs) serves as a specialized hub for early intervention. For older students, the Solomon Center for Adult Transition provides independent living and vocational skills for students ages 18-21.

Plano-Specific Program Models

Unlike other districts, Plano ISD uses specialized program designations that dictate staffing and curriculum levels:

  • RISE (Reaching Independence through Structured Education): Focused on students with significant cognitive and behavioral needs.
  • EAC (Essential Academics Class): Designed for students requiring a modified curriculum while remaining on a comprehensive campus.
  • Grievances: Under Board Policy FNG(LOCAL), any disputes regarding IEP implementation must first be filed with the campus principal before escalating to Executive Director Kristy Carr at the Shiloh Center.

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