Austin ISD Special Education Staff Directory
Hi, I'm a Texas parent of a 2e child. When I watched the school system fail her, I realized how broken the process is. I built this resource to help parents like you get the support your child deserves. You are not alone.
| Role | Name / Contact | Status | Why This Matters |
|---|---|---|---|
| Executive Director of Special Education | Not on file — check district site | Not Found | Chief compliance officer for IDEA and TEA. Direct all written requests, complaints, and escalations here. |
| Dyslexia Coordinator | Suzann Vera | Verified | Oversees dyslexia screening and the 2024 Texas Dyslexia Handbook compliance. |
| Autism Specialist / BCBA | Not on file — check district site | Not Found | Ensures ARD committees address all 11 required Autism Supplement strategies. |
| Evaluation Coordinator | Not on file — check district site | Not Found | Manages FIE evaluations and the strict 45-school-day timeline. |
| Special Education Records Clerk | Not on file — check district site | Not Found | Handles IEP/FIIE records, TREx transfers, and FERPA requests. |
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How to Effectively Contact Austin ISD Special Education Staff
Navigating the special education system can feel overwhelming. Here's how to best connect with Austin ISD staff:
Best Times to Contact: Generally, mornings before school hours or afternoons after dismissal are ideal for reaching teachers. Avoid calling during class time, as they may not be available. Check the Austin ISD website for staff directories and potential contact hours.
Email vs. Phone: Email is often the most efficient way to initiate contact. It allows staff to respond at their convenience and provides a written record of your communication. For urgent matters or complex issues, a phone call might be necessary. However, always follow up a phone conversation with an email summarizing what was discussed and agreed upon.
What to Say in Your First Message: Be clear and concise. State your child's name, school, and the specific issue you're addressing. For example: "Dear [Teacher's Name], I am writing to you regarding [Child's Name]'s IEP goals in reading. I'd like to schedule a time to discuss [specific concern]." Include your contact information and preferred method of communication.
Important Tip: Always follow up any phone conversations or meetings with a written summary (email) confirming what was discussed, agreed upon, and any action items. This creates a clear record for everyone involved.
What to Do If You Can't Reach Anyone
If you're having trouble getting a response, here's a suggested escalation path within Austin ISD:
- Step 1: Contact your child's teacher.
- Step 2: If you don't receive a response within a reasonable timeframe (e.g., 2 business days), contact the Campus Special Education Coordinator at your child's school. Their contact information should be available on the school's website.
- Step 3: If you still need assistance, contact the Austin ISD Special Education Director for your child's campus. This information should be available on the Austin ISD website or by calling the district's main number.
- Step 4: As a last resort, you can file a complaint with the Texas Education Agency (TEA). Remember to document all previous attempts to resolve the issue. Texas Education Code Chapter 29 outlines specific rights and procedures related to special education.
Your Right to District Records
You have the right to access your child's educational records and information about Austin ISD staff.
FERPA Rights: Under the Family Educational Rights and Privacy Act (FERPA), you have the right to request and review your child's educational records. Austin ISD must provide access to these records within 45 days of your written request.
Public Information Act: The Texas Public Information Act (Texas Government Code, Chapter 552) allows you to request information about Austin ISD, including staff contact information. While personal information may be redacted, you generally have the right to access employee directories and other publicly available information.
Submitting a Records Request: All records requests should be submitted in writing to the designated records custodian for Austin ISD. Check the Austin ISD website under "Legal" or "Public Information" for the proper procedures and contact information. Be specific about the records you are requesting.