Plano ISD Special Education Staff Directory
Hi, I'm a Texas parent of a 2e child. When I watched the school system fail her, I realized how broken the process is. I built this resource to help parents like you get the support your child deserves. You are not alone.
| Role | Name / Contact | Status | Why This Matters |
|---|---|---|---|
| Executive Director of Special Education | Not on file — check district site | Not Found | Chief compliance officer for IDEA and TEA. Direct all written requests, complaints, and escalations here. |
| Dyslexia Coordinator | Not on file — check district site | Not Found | Oversees dyslexia screening and the 2024 Texas Dyslexia Handbook compliance. |
| Autism Specialist / BCBA | Not on file — check district site | Not Found | Ensures ARD committees address all 11 required Autism Supplement strategies. |
| Evaluation Coordinator | Not on file — check district site | Not Found | Manages FIE evaluations and the strict 45-school-day timeline. |
| Special Education Records Clerk | Betty Copeland | Verified | Handles IEP/FIIE records, TREx transfers, and FERPA requests. |
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How to Effectively Contact Plano ISD Special Education Staff
Building strong communication with Plano ISD special education staff is crucial for your child's success. Here's how to make the most of your interactions:
Best Times to Contact: Generally, mornings before school starts or after school hours are the best times to reach teachers. Avoid calling during instructional time. Email is often a preferred method as it allows staff to respond when they have availability.
Email vs. Phone: For initial inquiries or complex issues, email is recommended. This allows you to clearly articulate your concerns and provides a written record. Phone calls are better for urgent matters or clarification after an email exchange.
What to Say in Your First Message: Be clear, concise, and respectful. State your child's name, grade, and school. Briefly describe your concern or question. For example: "I am writing to inquire about [child's name]'s progress on their IEP goals in reading." Include your preferred method of contact and availability.
Important Tip: Always follow up any phone conversations with an email summarizing the discussion and any agreed-upon actions. This creates a clear record and ensures everyone is on the same page.
What to Do If You Can't Reach Anyone
If you're having difficulty getting in touch with Plano ISD special education staff, follow these escalation steps:
- Step 1: Contact your child's teacher directly.
- Step 2: If you don't receive a response within a reasonable timeframe (e.g., 2 business days), contact the campus Special Education Coordinator.
- Step 3: If the issue remains unresolved, contact the Plano ISD District Special Education Director. Their contact information should be available on the Plano ISD website.
- Step 4: As a last resort, you can file a complaint with the Texas Education Agency (TEA). Refer to Texas Education Code Chapter 29 for information on special education dispute resolution processes.
Your Right to District Records
As a parent, you have the right to access your child's educational records and information about Plano ISD staff.
FERPA Rights: Under the Family Educational Rights and Privacy Act (FERPA), you have the right to inspect and review your child's educational records within 45 days of submitting a written request to Plano ISD.
Public Information Act: The Texas Public Information Act (Texas Government Code, Chapter 552) allows you to request information about Plano ISD employees, including their contact information. This is often a quicker way to obtain email addresses or phone numbers.
Submitting a Records Request: All records requests should be submitted in writing to the designated records custodian for Plano ISD. Check the Plano ISD website for instructions on how to submit a public information request or a request for student records. Include your name, contact information, the specific records you are requesting, and your child's name and date of birth.